Returns & Exchanges

At Temporalis, we want you to feel confident in your skincare ritual, which is why we offer a 30-day window for returns on all products that do not meet your expectations. Simply ensure the item is in its original packaging and gently used or unopened to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare Your Package

Securely pack your beauty products in their original boxes and attach the prepaid shipping label provided via email.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

4

Receive Your Refund

Once our laboratory team inspects the return, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing