Frequently Asked Questions

Everything you need to know about Temporalis skincare and your shopping experience.

Are Temporalis products suitable for sensitive skin?

Yes, all our formulas are dermatologically tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for opened products?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin, you can return it within 30 days of purchase for a full refund, even if it has been opened and lightly used.

Are your products cruelty-free and vegan?

Absolutely. Temporalis is committed to ethical beauty. We do not test on animals at any stage of production, and 100% of our ingredients are plant-based and vegan-friendly.

How can I track my shipment?

Once your order ships, you will receive an email containing a tracking number and a link to our carrier's website. You can also track your status directly through your Temporalis account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.